Terms of service
Terms of Service for panaftech®
Effective Date: January 2, 2025
Welcome to panaftech®, your trusted electronic store in Kinshasa, Democratic Republic of Congo. By accessing or using our website, e-commerce platform, or physical store, you agree to comply with the following terms and conditions. These terms govern your use of our services and products and outline the rights and responsibilities of both parties.
1. Introduction
1.1 These Terms of Service (“Terms”) govern your use of the Panaftech website, e-commerce platform, and physical store.
1.2 By accessing our services or purchasing from us, you agree to these Terms. If you do not agree, please refrain from using our services.
1.3 Panaftech reserves the right to update or modify these Terms at any time without prior notice. Please review them periodically for changes.
2. Definitions
• “We,” “Us,” or “Our” refers to Panaftech, a Congolese-owned business based in Kinshasa.
• “You” or “Customer” refers to any individual or entity accessing our services or purchasing our products.
3. User Guidelines
3.1 You must be at least 18 years old to make purchases on our platform or have parental/guardian consent if underage.
3.2 You agree not to misuse our website or engage in any activity that disrupts its functionality or compromises its security.
4. Products and Services
4.1 All products sold by panaftech® are authentic and directly imported from the USA unless otherwise stated.
4.2 Product availability is subject to stock levels, and we reserve the right to limit quantities or discontinue items without notice.
5. Pricing and Payment Terms
5.1 Prices are listed in Congolese Francs (CDF) and include applicable taxes unless otherwise stated.
5.2 Accepted payment methods include cash, credit/debit cards, mobile money transfers, and other options specified at checkout.
5.3 Payments must be completed before orders are processed and shipped.
6. Shipping Policy
6.1 We deliver within Kinshasa and other regions of the DRC as specified on our website. Shipping fees vary based on location and delivery method.
6.2 Estimated delivery times are provided but may vary due to unforeseen circumstances (e.g., customs delays).
7. Returns and Refunds
7.1 Customers may request returns or refunds within Insert Timeframe days of purchase if the product is defective or does not match its description.
7.2 Refunds will be processed according to our Return and Refund Policy, which can be accessed on our website.
8. Warranty Disclaimer
8.1 All products are sold “AS IS” unless covered by a manufacturer’s warranty explicitly stated at purchase.
8.2 panaftech® disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose.
9. Limitation of Liability
9.1 Panaftech is not liable for damages resulting from misuse of products purchased from us.
9.2 Our liability is limited to the amount paid for the product in question.
10. Intellectual Property Rights
10.1 All content on our website (logos, images, descriptions) is the intellectual property of Panaftech unless otherwise noted.
10.2 Unauthorized use of our intellectual property is prohibited.
11. Termination
11.1 We reserve the right to terminate accounts or refuse service at our discretion if users violate these Terms.
12. Governing Law
12.1 These Terms are governed by the laws of the Democratic Republic of Congo (DRC). Any disputes will be resolved in courts located in Kinshasa.
13. Changes to Terms
13.1 Panaftech reserves the right to modify these Terms at any time without prior notice.
13.2 Continued use of our services constitutes acceptance of any updated Terms.
14. Contact Information
If you have questions about these Terms or need assistance, please contact us:
• Email: info@panaftechnology.com
• Phone: +243 846 538 315
• Address: Kinshasa, DRC
Thank you for choosing panaftech® – Connecting Congo today and Africa tomorrow!